Small & Medium Business IT
Complete managed IT services for Nashville businesses with 5 to 100 employees. We're the IT department you don't have to hire.
The problem we solve
You're a business owner, an office manager, or the person who "knows computers" — and somehow you've become the de facto IT person. You're resetting passwords, troubleshooting the printer, figuring out why email isn't working, and Googling how to set up the new employee's laptop. Meanwhile, your actual job isn't getting done.
Velocity Technologies takes all of that off your plate. We become your IT department — monitoring your systems, handling support requests, keeping your data backed up, and making sure your network is secure. You go back to doing what you were actually hired to do.
What's included
Help Desk Support
Your employees call or email us directly when something isn't working. Password resets, software issues, email problems, printer jams, "my computer is slow" — we handle it all. Most issues resolved remotely within the hour.
24/7 Monitoring
We monitor your servers, workstations, network equipment, and backups around the clock. When a hard drive starts failing, when a backup job doesn't complete, when your firewall detects unusual traffic — we know about it and act before it becomes a problem you notice.
Network Management
Firewall configuration, switch management, WiFi access points, VPN for remote workers, and guest network setup. We keep your network running, updated, and secure.
Backup & Recovery
Automated daily backups of all critical data to both local and cloud storage. We test restores quarterly to make sure your data actually comes back when you need it. Ransomware-proof with immutable backup copies.
Email & Microsoft 365
Full management of your Microsoft 365 environment — user setup, license management, security policies, spam filtering, and migration from legacy email systems.
Security
Business-grade firewall, endpoint protection on every device, email security to block phishing, and employee training. Plus regular vulnerability scans and security assessments.
Employee Onboarding & Offboarding
New hire starting Monday? We set up their workstation, email, accounts, and access before they walk in. Employee leaving? We disable access, secure data, and redeploy equipment — no loose ends.
Vendor Coordination
Internet down? Software not working? We call your vendors so you don't have to sit on hold for an hour. We manage the relationship with your ISP, phone provider, and software vendors.
How pricing works
We charge a flat monthly fee per user or per device — no hourly billing, no surprise invoices. You know exactly what IT costs every month, and everything is included. If we need to come on-site, that's included. If you call us 20 times this month, that's included.
Most of our clients pay less per month than what a single full-time IT hire would cost per week.
Ready to hand off IT?
We'll assess your current setup — network, security, backups, everything — and give you an honest recommendation. Free, no strings attached.
Get a Free IT Assessment